1. Information We Collect

a. Personal Information

We collect personal details when you register, make a purchase, or contact support, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party gateways)

b. Vendor Information

For vendors creating accounts, we may collect:

• Business name
• GST/Tax details
• Bank account information
• Store details and product data

c. Automatically Collected Data

We may automatically collect:

• IP address
• Device and browser information
• Pages visited and actions performed on MVShop
• Cookies and tracking data for improving user experience

2. How We Use Your Information

We use your information to:

• Create and manage user and vendor accounts
• Process orders, payments, and deliveries
• Improve platform performance and user experience
• Provide customer support and notifications
• Prevent fraud, ensure security, and enforce policies
• Send promotional updates (only if you opt-in)

3. Sharing of Information

a. Vendors

When you purchase from a vendor, your relevant shipping and contact information may be shared with the vendor to fulfill your order.

b. Service Providers

We may share data with:

• Payment gateways
• Shipping companies
• Analytics and hosting services

These providers use your data only to perform services on our behalf.

c. Legal Compliance

We may disclose information if required by:

• Law enforcement
• Court orders
• Regulatory authorities

4. Cookies & Tracking Technologies

MVShop uses cookies to:

• Remember your login sessions
• Personalize shopping experiences
• Analyze traffic and platform usage

You can choose to disable cookies in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption
• Secure payment processing
• Access control and monitoring

However, no online platform can guarantee 100% security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the information we hold about you
• Update or correct personal data
• Delete your account or request data removal
• Opt out of marketing communications

To exercise these rights, contact us at [your support email].

7. Vendor Responsibilities

Vendors on Rupees Item must:

• Keep customer data confidential
• Use information only for order fulfillment
• Comply with Rupees Item policies and local laws

Violation may result in account suspension or termination.

8. Third-Party Links

Rupees Item may contain links to third-party websites. We are not responsible for their content, practices, or privacy policies.

9. Children’s Privacy

Rupees Item does not knowingly collect data from individuals under 18 years. If such information is discovered, we will delete it promptly.